Reference

How yuot Handles Your Personal Information

This privacy policy explains exactly what data yuot collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact support — and how that data is used, stored and protected.

Account data handled with carebKash, Nagad, Rocket payment data protectedYour right to request, correct or delete dataContact our team for any privacy concern

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Your data security is not an afterthought here. Account access is protected by OTP verification sent to your registered mobile number, and all data in transit is encrypted using SSL. We keep data handling transparent so you always know what is held and why — and you can ask us to show you or remove it at any time.

Cookie Policy

We use cookies to keep your session active and remember your language and payment preferences. You can manage cookie settings through your browser at any time.

Account Security

Every login triggers an OTP to your registered number. If you notice unusual account activity, contact support immediately so we can lock and review the session.

Data Retention

We hold your account data while your account is active. After closure, we retain the minimum necessary for compliance. You can request a full deletion review via support.

Third-Party Access

Only payment processors handling your bKash, Nagad or Rocket transactions and fraud-screening services receive any account data — and only what is strictly needed.

PRIVACY CONTACT PATHS

Reach Us About Any Privacy Matter

If you want to review, correct or remove any personal data we hold, our support team is the right place to start. You can reach us by live chat directly from your account dashboard, by email, or through the help form on the contact page. We aim to respond to all privacy-related requests within a few business days. Your request will be handled by a real person, not an automated queue.

Team online

Live Chat

Open your account dashboard and start a live chat session. Describe your privacy request clearly and our team will pick it up directly.

Email Support

Send your privacy query to our support email address listed on the contact page. Include your registered phone number for faster account matching.

Help Request Form

Use the help form on our contact page to submit a written privacy request. Select the account or data category your request relates to.

What We Collect and Why We Collect It

yuot Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the details you provide — your name, email address, phone number, and the payment method you choose, whether that is bKash, Nagad or Rocket. We collect this so we can verify your identity, process your deposits and withdrawals, and

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send account-related messages. When you browse the platform, we also gather standard technical data: your device type, browser, IP address and session activity. This helps us keep the account secure and troubleshoot issues. We do not sell your personal data to third parties. Payment details linked
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to your bKash, Nagad or Rocket wallet are used only to process transactions you initiate. We may share limited data with regulated payment processors and fraud-prevention services strictly for account security purposes. Data is retained for as long as your account remains active and for a
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reasonable period afterwards as required for compliance purposes. You may request deletion at any time by contacting our support team. Availability of our service depends on local law and eligible regions in Bangladesh.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at yuot

These are the questions we hear most often about how your data is managed, what rights you have, and how to act on them. If your question is not listed here, live chat or email support can give you a direct answer.

We collect your name, phone number, email address and the payment method you register — bKash, Nagad or Rocket. We also log device and session data for account security purposes.

Your payment data is shared only with the payment processor handling that specific transaction. We do not sell or share it for marketing. Rocket and Nagad data follow the same rule.

Contact our support team via live chat or email and ask for a data access request. Provide your registered phone number so we can match your account and respond promptly.

Yes. Submit a deletion request through live chat or the help form. We will remove your data except where we are required to retain a minimum record for compliance purposes.

Every login uses OTP verification sent to your registered mobile number. All data in transit is SSL-encrypted. If you suspect any unauthorised access, contact support straight away.

We use cookies to keep your session running and remember your preferences. You can manage or clear cookies through your browser settings at any time without affecting your account data.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoAbout Us

How yuot Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Any Privacy Matter

Live Chat

Email Support

Help Request Form

Common Questions About Your Privacy at yuot

01 What personal data does yuot collect when I open an account?

02 Is my bKash or Nagad payment data shared with anyone?

03 How do I request a copy of the data yuot holds on me?

04 Can I ask yuot to delete my personal data?

05 How does yuot protect my account from unauthorised access?

06 Does yuot use cookies and how can I control them?

Privacy Policy

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